Reference

Privacy Policy for your account data

We keep your account data, device logs, and payment references in one policy so you can see what we collect and why.

Account dataCookiesLogin checksLocal law

What this policy covers in Indonesia

slexistoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy explains what we collect when you open an account, verify your phone number, log in from Android or desktop, and send a payment through DANA, OVO, GoPay, or QRIS. We use those records to run the account, confirm identity checks, settle balance activity, and

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answer privacy requests. We also keep device type, browser language, IP address, and session timestamps so we can spot duplicate access and protect the account if something looks unusual. If you use a shared phone, we still separate your session from other people on the same
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device with login cookies and a fresh token after logout. Where local law allows, you can ask us to correct, export, or delete certain records. Where it does not, we keep only what the law requires. When the account closes, some records stay for audit and
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dispute handling for a limited period.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where to send privacy requests

When you want to ask about a privacy request, we route it through the same channels every time so nothing gets lost.

CAREFUL HANDLING

How we keep records protected

We keep the policy practical: collect only what we need to run the account, protect the session, and answer your request.

Data we collect

When you create or use an account, we keep your name, phone number, login time, IP address, device model, and payment reference IDs. That is enough to run the account and answer a traceable request.

Cookie use

Cookies remember your session, preferred language, and last page viewed so you do not need to sign in again on every visit. You can clear them in your browser, and the site will ask for a fresh login.

Account security

If we see a sign-in from a new device, we may ask for a one-time code or a password reset before the next action. That protects your name, number, and balance records from unwanted changes.

Retention period

We keep active-account records while the account is open, then store only the records needed for disputes, fraud checks, or tax and audit duties. After that period ends, we remove or anonymize the remaining copies.

Where to contact us

Send privacy questions through email or live chat, and use the registered phone number only when we ask for a match check. During 09:00-21:00 WIB, we route the request to the team that handles data cases.

How to request changes

If your email, number, or address changes, ask us to update the record from the account profile. We verify the request against your login history before we make the edit, so the wrong person cannot alter your file.

Common privacy questions from you

These answers cover the privacy requests we see most: what we collect, how long we keep it, and how you can ask for changes. If you contact us from the email on your account, we can check the record faster and avoid sharing your details with the wrong person. Access and data handling always follow local law and are available only where local law permits.

We keep the name, phone number, login time, device model, IP address, and payment reference tied to the account. We use that set to run the session, protect access, and handle later privacy requests.

Yes. We store device and login history so we can spot a new browser, an unusual location, or repeated failed access. That record also helps us separate your session from another person using the same phone.

You can ask for a copy of the records we hold about you. Send the request from the address on your account, and we will verify the match before we share anything, subject to local law.

Open the account form or contact live chat, then tell us the new detail you want stored. We check the request against your login history or a one-time code before updating sensitive contact data.

We keep payment references so we can trace a deposit, reconcile the balance, and answer a dispute about timing or source. The record is limited to the transaction data we need for account handling.

We keep active-account records while the account is open, then retain only the parts needed for disputes, fraud checks, or legal duties. After that, we delete or anonymize the remaining copies.

Use email, live chat, or the account form from your signed-in profile. During 09:00-21:00 WIB, we route it to the team that handles privacy requests and confirm the next step with you.

Privacy Policy for your account data

Where to send privacy requests

How we keep records protected

Data we collect

Cookie use

Account security

Retention period

Where to contact us

How to request changes

Common privacy questions from you

01 What data do you keep when I open an account?

02 Do you save my device and login history?

03 Can I ask for a copy of my data?

04 How do I correct my phone number or email?

05 Why do you keep DANA, OVO, GoPay, and QRIS references?

06 How long do you keep my records?

07 Who do I contact about a privacy request?

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